Terms of Service
Terms of service for both my shop related and commissions can be found here. I please ask for you to read thoroughly before any sort of purchase if you have any concerns or is unsure purchasing.
Store TOS:
Refund policy-
-I do not offer refunds, unless the order has not been shipped out yet or the product was damaged during transit.
-If your package was lost in transit/its shipment, please contact me so we can discuss about replacements.
-If you input the wrong address, please notify me before the order is shipped out so we can fix it. I unfortunately cannot fix the address if it has been shipped.
-Please feel free to contact us about any questions or returns at: Sapphire1905art@gmail.com and please provide your order number if you have one.
Damages and Issues-
-Please inspect your order upon arrival, and contact me immediately if there are any defected or damaged items, or if you received the wrong item, so we can make things right as quick as possible.
Shipping policy-
-The processing time for shipments is 2-7 days. When the volume of orders increase please allow for some extra time.
Quick FAQ:
"Do you ship world wide?"
- Yes I do!!
"Where are you based?"
- New Jersey, USA
"When will my package arrive?"
- USA- aprox 1-6 days (unless there are any usps setbacks due to holidays or other issues)
International- aprox 2-4 weeks depending on distance.
Art Comission TOS:
These terms applies to both my acrylic keychain commissions along with my digital art commissions. If you are unsure about something regarding any of the two types of commissions, I please ask you to contact me on any of my socials that I have commissions posted, or my email:
Sapphire1905art@gmail.com
Content I will draw
- Original characters
-non original characters/fanart- (If you have specific head cannons about a character please feel free to ask about incuding it! This includes top surgery scars, additional piercings ect)
- Gore (I am very open to gore, but nothing that is insanely inhumane)
- Backgrounds and props- (simple backgrounds are included within the original pricing, if you wish for something more complex there will be an additional 50% added.
-Simple robots
- Furries- (I am a bit new to it so please ask about it!)
Content I will Not draw
-Nsfw or any content surrounding nsfw themed things.
-Extreme body types- (such as extreme muscles or inflation)
-Mecha/complex robots
-vehicles
-"meme" art
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-Payment options I offer are: Paypal, Cashapp, and Venmo. If you are commissioning me for acrylic keychains, then all payments will go though a listing made specifically to you. This will also help for shipping.
-Full payment is required upfront. I do not offer any refunds unless I am unable to complete your commission for any reason.
- Any purchased art is for Personal use only. You may NOT profit from it. (this includes selling it as prints, stickers, other manufactured goods ect)
If you wish for a physical product, I offer commissions specifically for acrylic keychains and I please ask you to look at the commission sheet for that specific service.
-Clients will receive a full-res unwatermarked image via email. Any additional files such as transparent pngs, will be available upon request.
- Please provide visual references! If the character is an oc of yours, the reference dose not have to be a full OC reference sheet if you don't have one. You can provide sketches, drawings created by yourself or friends and a detailed description.
When providing references for fanart, please provide images for the color scheme you want. Such as the manga/comic color scheme compared to the animated counterpart. I also ask if you have a specific outfit and or pose in mind to please include that as well.
-The customer will receive updates and revisions for the sketches and lineart process. I do ask to make your requests for large changes during the sketching portion, and keep minimal changes during the lineart stage.
- I reserve the right to deny any request. I also reserve the right to share any unfinished** or finished commission on my own platforms/portfolio as a (watermarked) commission example.
**If the commission is a gift for someone, and you are afraid, if I post a work in progress, the surprise might be spoiled, then please inform me otherwise! I'll be more than happy to keep the commission a secret.
-I do encourage you sharing your finished received commission on your profiles! Although I do kindly ask if you credit me for the work.